Change Password

Please enter the password.
Please enter the password. Between 8-64 characters. Not identical to your email address. Contain at least 3 of: uppercase, lowercase, numbers, and special characters.
Please enter the password.

Change Nickname

Current Nickname:

Apply New License

License Detail

Please complete this required field.

  • Ultipa Graph V4


Please complete this required field.

Please complete this required field.

The MAC address of the server you want to deploy.

Please complete this required field.

Please complete this required field.

Applied Validity Period(days)
Effective Date
Excpired Date
Mac Address
Apply Comment
Review Comment
  • Full Name:
  • Phone:
  • Company:
  • Company Email:
  • Country:
  • Language:
Change Password

You have no license application record.

Certificate Issued at Valid until Serial No. File
Serial No. Valid until File

Not having one? Apply now! >>>

Product Created On ID Amount (USD) Invoice
Product Created On ID Amount (USD) Invoice

No Invoice


      Start the Instance

      To start the instance created, users need to follow along to complete steps below:

      • Set Instance Name
      • Network Settings
      • Server Configuration
      • Instance Advanced Configuration
      • Account Setting
      • Review and Start

      Set Instance Name

      Users can set an identifiable name for each instance, so your instance can be found or managed easily.

      Instance Name This is a tag up to 128 bytes to identify Ultipa Graph instances. Users can search and manage instance(s) under their accounts by this tag.

      Network Settings

      Users need to connect to their cloud instances via stable networks.

      Listening Port Service Port used to serve client requests. If users need to change the port later, restarting the instance is required.
      InBound Allowed IPs Includes the application server's IP and users' local IP for connecting Ultipa Manager. Users can click "ADD IP" button or "Insert Current IP".

      For instance:

      Diagram: Instance Name and Network Settings

      Server Configuration

      Memory Threshold The threshold of memory usage by percentage can help to protect system from OoM (Out of Memory), higher threshold means more available memory.
      Log Level Log level controls which level of logs should be ouput, there are 4 types (fatal: system level, warning, info, debug).
      Node ID Cache Node ID cache means the size of '_id (customized ID) → _uuid (DB engine ID) mapping', it can speed up inserting operations, more IDs need more memory. For instance, 5 Millions.

      Instance Advanced Configuration

      Short UUID Enabling 'short uuid' can help reduce large memory usage, the maximum node and edge number in a single graph will be limited to 4 billions.

      Note: Advancced instance configurations can not be re-modified after instances are set up.

      With instance configurations completed, users can proceed to account settings.

      Diagram: Server Configuration and Instance Advanced Configuration

      Account Setting

      In this step, users need to set up the password of Ultipa Graph's root user by inputting a password with a length between 6~64 ASCII characters and confirming it.

      As shown below:

      Diagram: Set Root Password

      Review & Start

      In this page, user can review all instance configuration information or click the pencil icons to get back to previous steps for corrections.

      If no more configurations needs to be further modified, the instance is ready to start by clicking "Start" button and the instance will be put into innitializing status and soon to be started, during which state users could create more instances.

      Diagram: Review, Remodify and Start

      Note: A valid payment method is required to be attached to user's cloud accounts before the instance gets started. There will be a popup window for user to submit payment method information if users haven't added any payment method before starting the instance. For details on adding a payment method, please refer to Billings-Payment Method.

      Please complete the following information to download this book