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Privacy Policy

Last updated at Sept 27, 2022

 

Ultipa, Inc., (hereafter referred to as “the Company”) is committed to maintaining robust privacy protections for its users (“you”). Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://www.ultipa.com. “Service” refers to the Company’s services accessible via the Site, in which users can start to access, purchase, and use Ultipa’s products, contact Ultipa Team or view subsidiary websites such as Ultipa Cloud www.cloud.ultipa.com, etc. NOTE: Terms of Cloud services is specified in Ultipa Cloud Terms of Use at our website.           

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you fully understand and accept our Privacy Policy, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy. SHOULD IN ANY CASES YOU DISAGREE WITH ANY PORTION OR ALL OF OUR PRIVACY POLICY, YOU MUST STOP ACCESSING AND USING OUR SITE AND SERVICE IMMEDIATELY.

 

I. INFORMATION WE COLLECT

You consent that we collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your email address, name, occupation, phone number, etc., which you submit to us through the registration process at the Site.

1. Information collected via Technology

To get access and use our Site, you may not need to submit any Personal Information other than your email address, a created username, and a created password. To use the Service thereafter, you consent to submit further Personal Information, which may include but not limited to your IP, location, credit card information for payment procession, etc. You agree that in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. You acknowledge and consent that we track this information by using cookies, or small text files which include an anonymous unique identifier. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis, as specified in our Cookie Policy at https://www.ultipa.com/ultipa-cookie-policy.

2. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you agree to create an individual account on our Site and Service. The account registration requires entering your email address and creating a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

3. Children’s’ Privacy

The Site and the Service are not directed to anyone under the age of 13. The Site does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 18 to sign up for the Service. In the event that we learn that we have occasionally gathered personal information from anyone under the age of 18 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at policy@ultipa.com.

 

II. HOW WE USE AND SHARE INFORMATION

1. Personal Information:

Except as otherwise stated on our site, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. You acknowledge and consent that we share Personal Information with vendors who are performing services for the Company, only to the necessary extent, in our sole discretion, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. You agree that those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy. For our Cloud Services, you agree that the information we may collect, and share may be transferred to payment gateway providers who processes payment-related personal information so as to complete the billing process, as specified in Ultipa Cloud Terms of Use.

In general, you agree that the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.

You consent that we may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

2. Non-Personal Information

In general, you consent that we use Non-Personal Information to help us improve the Service, customize the user experience, and aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

You consent that in the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices, . As it be suggested that you check the Site periodically if you are concerned about how your information is used, you will be deemed that you fully understand and agree to our Privacy Policy by continuing using our Site and Services after the last update date in the beginning of this file. Should you disagree with any portion or all of our Privacy Policy, you must stop using our Site and Service.

 

III. HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, you acknowledge that these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By accessing and using our Site and our Service, you acknowledge that you understand and agree to assume these risks and we will not be liable for these risks or consequences.

 

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing, we may continue to send you administrative emails or notifications about our service, such as resolution of technical issue, etc.

 

V. LINKS TO OTHER WEBSITES

As part of the Service, we reserve the right to provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites, or the information or content they contain. This Privacy Policy applies solely to information collected and provided by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

VI. CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this policy and our Terms of Service at any time with any reason or no reason. By accessing and using our Site and Services, you will be deemed to have read and agreed to our revised Privacy Policy after the last updated date in the beginning. Our modification or clarifications will take effect immediately. You are advised to periodically check the Site and this privacy page for updates.

 

VII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to policy@ultipa.com.